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Customer Care

Terms and Conditions

Product Availability

All orders are subject to product availability. If an item is not available at the time of purchase you will be notified as soon as possible and offered an alternate product or a credit note or a refund.
All our items are handmade to order with an average turnaround of 14 days to dispatch.

Return and Exchange

As all Miniblossoms’ items are handmade, the products will not be exactly as pictured and slight variations will occur.
If you are not happy with your children’s handmade products please contact us at lis@miniblossoms.com . We will offer an exchange or a full refund (excluding postage) and you will return your goods within 14 days, unworn and in a re-saleable condition.
We cannot accept any liability for goods that are lost or damaged in transport.

Privacy Policies

This privacy policy sets out how we comply with our obligations under the Data Protection Act 1998.

All personal information (name, email and physical address) is collected directly from our customers with their express permission and authorisation and is supplied, by you, when you place an order or subscribe to our email address list. Any information collected is only used in order to carry out the daily function of Miniblossoms, i.e. to have your order sent correctly to you or for you to receive emails to which you have subscribed.  Under no circumstances is your information given to third parties unless required to complete your order or required by law. Under no circumstances is any private financial information kept by Miniblossoms as all transactions are completed through PayPal.

All information obtained is kept secured either in password protected digital media or, in the case of hard copies, locked in filing cabinets. All information is securely destroyed once no longer required.

You can request access to your private information at any time, either to be amended or destroyed.  We can be contacted by email lis@miniblossoms.com.

If at any time you feel Miniblossoms has been in breach of our privacy obligations to you or if you have any queries, please do not hesitate to contact us.

Privacy Policies will be reviewed and/or updated as necessary in complience with the Data Protection Act.

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